Privacy Policy

Here at Surrey Blooms ('we', 'I', 'us', 'my' or 'our') are committed to protecting the personal information of our customers safe. This privacy policy will outline how and what different types of personal data are stored and how we use it. If you would like further information please to get in touch.

I reserve the right to update this policy at any time so please do check back now and again for the latest information and content. Any changes to the policy take immediate effect.

Types of data collected

Personal and payment data

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile

Cookies are a small file of data which downloads onto your computer when you visit the website. It may include an anonymous unique identifier and does not harm your computer. It allows us to improve our service to you by collecting and tracking information.

You can opt out of the use of cookies, but this may result in you not being able to purchase the products you love from this site.

For more information on cookies get in touch.

Service provider

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Use of data

When you conduct a transaction on this website, as part of the process, we collect personal information you give us such as your name, address, email address and phone number. Your personal information will be used for processing your purchase.

Your data may also be used to maintain the service, provide customer care and support to you, provide analytics to allow us to improve our service and website, to find and resolve technical issues, and to help us keep you informed on any changes to our company and website.

Disclosure

We may disclose your personal data and all its associated data if required so by law or to protect the rights or property of Surrey Blooms.

Security

Keeping your data safe is very important to us. We therefore follow industry best practices and ensure we use commercially acceptable means to protect your data. However, no method of transmission over the Internet or electronic storage is 100% secure. We follow all PCI-DSS requirements and implement additional generally accepted industry standards, but we cannot guarantee 100% security.

Consent